Privacy Policy

This Privacy Policy describes how FL Novo Design Inc (" Novo Sabers," "we," "us," or "our") collects, uses, shares, and stores personal information of users of our website, mobile application, and related services (collectively, the "Services"). This Privacy Policy applies to the Services whether accessed via computer, mobile device, or otherwise.

Information We Collect

We collect personal information, behavioral information, and other information about you when you access or use our Services.

Personal Information

Personal information refers to information that identifies (whether directly or indirectly) a particular individual. The personal information we collect depends on how you use our Services.

Account Registration: If you register for an account with us, we collect your name, email address, phone number, and other information you provide during the registration process.

Purchases: If you purchase from us, we collect your name, shipping and billing address, phone number, email address, payment card information, and other information associated with that purchase.

Surveys and Promotions: From time to time, we collect personal information from you when you participate in a survey, contest, or promotional offer.

Communication: If you contact us directly, we collect personal information such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Behavioral Information

We collect behavioral information about how you interact with our Services and information that tells us about your device and browser. This information helps us provide and improve the Services.

Usage Information: We collect information about your interactions with the Services, such as pages or content you view, websites you visit before or after visiting the Services, search terms you enter, and advertisements you view or interact with.

Log Data and Device Information: We automatically collect log data and device information when you access and use our Services. That information includes, among other things, details about how you accessed and used the Services; Internet Protocol address; access times and dates; browser type and settings; browser language; device identifier; operating system and platform; and other technology on the devices you use to access the Services.

Cookies and Other Tracking Technologies: We use cookies and other tracking technologies (e.g., web beacons, device identifiers, etc.) to collect information about you when interacting with our Services. Cookies are small data files that are stored on your hard drive or device. 

Among other things, cookies allow the Services to recognize your device and remember information from previous visits. For more information about our use of cookies and your choices, see the Cookies section below.

How We Use Personal and Behavioral Information

We use your personal and behavioral information for the following purposes:

Provide our Services, including to:

• Process and fulfill orders
• Communicate with you about your account, purchases, or our Services
• Provide customer service and respond to inquiries

Improve and optimize our Services, including to:

• Personalize content and experiences
• Conduct research and analysis to improve our offerings
• Develop new products and services
• Prevent fraud or other unauthorized activities

Marketing and advertising, including to:

• Send you offers, promotions, surveys, newsletters or other content
• Serve you relevant ads when you visit other sites and apps
• Recommend products or services that might interest you

Legal compliance, including to:

• Enforce terms, agreements or policies
• Comply with legal obligations
• Protect our rights or defend against legal claims

Security, including to:

• Monitor for and prevent fraud or misuse of our Services
• Detect and prevent spam or other unauthorized activities

With Consent 

We also process personal information for other purposes when we obtain consent to do so. Before we use your personal information for any new purpose not originally covered by this Privacy Policy, we will provide you with notice and seek your consent first.

Sharing Your Information

We share information with service providers, affiliates, and other third parties in the following circumstances:

Service Providers

 We share information with vendors, service providers, contractors and agents working on our behalf and under our instructions to carry out their jobs. This includes companies providing website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, and other similar services.

Affiliates 

We share information with our parent, subsidiary, and affiliate companies for business purposes such as internal reporting and account management.

Business Transfers 

As we develop our business, we might sell or buy businesses or assets. In transactions like these, customer information is typically one of the transferred business assets. Also, if another company acquires us, information about our users will likely be transferred.

Legal Requirements

We may disclose information to respond to subpoenas, court orders, legal processes, law enforcement requests, legal claims or government requests, and to protect our rights and interests as permitted by law.

With Consent 

We may share your personal information for any other purposes not covered in this policy when we have your consent to do so.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect behavioral information and track your preferences. Cookies are small text files that are stored on your computer or mobile device when you visit a website. They enable the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time. This allows us to personalize your experience and make navigation easier.

Here is an overview of how we use different categories of cookies and your options for managing cookie settings.

Essential Cookies 

These cookies are strictly necessary for our Services to function properly. For example, we use cookies to maintain your login session and remember your preferences as you use and navigate the Services. These cookies cannot be disabled.

Analytics Cookies 

We use analytics cookies to understand how visitors interact with our Services and to compile anonymized statistics about activity. For example, we use Google Analytics cookies to monitor metrics like the number of visitors, bounce rate, traffic sources, etc. You can learn more about how Google uses cookies by visiting www.google.com/policies/privacy/partners/.

You can opt-out of Google Analytics cookies by visiting https://tools.google.com/dlpage/gaoptout.

Advertising Cookies 

We allow third party advertising partners to collect information about your browsing habits using cookies and similar technologies. These companies use this information to measure and serve targeted ads on our Services and other websites around the internet based on your interests and browsing activity.

You can limit interest-based ads by visiting www.aboutads.info/choices. You can also opt-out of some of these cookies by visiting www.youronlinechoices.com. Please note this does not opt you out of being served ads; you may continue to receive generic ads.

Max Cookies 

We use local shared objects, also known as Max cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Max cookies to collect and store information. Max cookies are different from browser cookies because of the amount and type of data stored.

Cookie management tools provided by your browser usually will not remove Max cookies. To learn how to manage privacy and storage settings for Max cookies click here. If you disable Max cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more enjoyable.

Do Not Track 

Some Internet browsers include the ability to transmit “Do Not Track” requests. We do not process or respond to “Do Not Track” signals at this time. To learn more about “Do Not Track,” please visit http://www.allaboutdnt.org.

Advertising Industry Opt-Out Tools 

You can limit the use of your information for interest-based advertising by visiting:

• Network Advertising Initiative at www.networkadvertising.org/choices/
• Digital Advertising Alliance at www.aboutads.info/choices
• European Interactive Digital Advertising Alliance at www.youronlinechoices.eu

California Resident Rights

If you are a California resident, you have the rights outlined in this section under the California Consumer Privacy Act (CCPA). Please see the Exercising Your Rights section below for instructions regarding how to exercise these rights. 

Please note we will verify your request using information associated with your account, including email address.

Access 

You have the right to request that we disclose the categories of personal information we have collected, used, or shared about you in the last 12 months. You also have the right to request the specific pieces of personal information we have collected about you.

Deletion 

You have the right to request that we delete the personal information we have collected from you.

Please be aware we are not required to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall, provide a good or service requested by you, or reasonably anticipated by you within the context of our business relationship, or otherwise perform a contract between you and us.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
• Comply with a legal obligation.
• Otherwise, use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

Exercising Your Rights

To exercise the rights described above, please submit a request by either:

• Emailing us at: support@Novosabers.com
• Calling us Toll Free at +1‪(347) 508-1217‬
• Visiting www.novosabers.com and completing the Data Rights Request Form

For all requests, you must put the statement "California Request" in the subject or first line of your request, and provide your name, street address, city, state, and ZIP code. We will respond to verifiable requests from California consumers as required by law. Please note that we will not service requests via social media or other public channels.

Verification Process

We take the privacy and security of your personal information seriously. Therefore, we will take steps to verify your identity before fulfilling your request.

We will ask that you provide certain identifiers needed for verification directly through our secure system. The exact identifiers required will depend on your previous interactions with us and may include a combination of: name, email address, phone number, user name, mailing address, order numbers, and other information.

Once we have verified your request, we will fulfill it in accordance with applicable law, taking into account any exemptions that may apply.

Authorized Agent 

You may designate an authorized agent to submit an access or deletion request on your behalf by providing the agent with power of attorney pursuant to the California Probate Code. If you use an agent, we will require written proof that the agent has been authorized to act on your behalf.

Minors 

Novo Sabers does not knowingly collect or solicit personal information from minors under 16. If we learn we have collected personal information from a minor under 16, we will delete that information as law allows. Please contact us if you believe we may have collected information from a minor under 16.

Cross-Border Data Transfers

We process and store information in the United States and other countries. As such, we may transfer your information internationally and make it accessible to our parent, subsidiary, affiliate companies, and third parties we work with. Wherever we transfer, process or store your personal information, we take steps to protect it by this policy.

Data Retention

We retain personal information for the periods indicated below:

• Account information: We retain your account information for as long as your account remains active.
• Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your account.
• Order information: We retain order information for 5 years in order to comply with tax, legal, and accounting requirements.
• Correspondence: If you correspond with us, we may retain our correspondence with you for a reasonable time period after the date the correspondence occurs.

How We Protect Personal Information

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal information against loss, misuse, unauthorized access, disclosure, and alteration. The measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we work hard to protect your personal information, no system can be completely secure.

Children

Our Services are not directed to children under 16. If we obtain actual knowledge that we have collected personal information from a child under 16, we will promptly delete it unless we are legally obligated to retain such data. Contact us if you believe we have mistakenly collected or retained personal information from a child under 16.

External Sites 

The Services may contain links to third-party websites. This Privacy Policy does not govern any access to and use of such linked websites but instead is subject to the privacy policies of those third-party websites. We are not responsible for the information practices of such websites.

California Do Not Track Disclosure 

Do Not Track is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. At this time, we do not respond to Do Not Track browser settings or signals.

Changes to This Privacy Policy 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to the way we process your personal information, we will notify you by updating the date of this Privacy Policy and posting it on our website. Any modifications become effective upon your continued use of the Services after the “effective date” indicated above. You are responsible for reviewing this Privacy Policy periodically.

How to Contact Us

If you have any questions about our Privacy Policy or information practices, please contact us at

Privacy Officer Email: Support@novosabers.com

Phone: +1‪(347) 508-1217‬